Privacy Policy

1. Introduction

operates the website at .com (the "Website"). This Privacy Policy explains how collects, uses, stores, discloses and otherwise processes personal data about visitors and guests who interact with the Website. It also explains the rights available to you under applicable Australian privacy law and how you may exercise those rights.

is committed to handling personal data responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) contained in Schedule 1 of that Act.

Please read this Policy carefully before using the Website. By continuing to browse or submit information through the Website, you acknowledge that you have read and understood this Policy.

2. Data Controller

References to "we", "us" or "our" in this Policy refer to in its capacity as the entity that determines the purposes and means of processing personal data collected through the Website.

3. Personal Data We Collect

We collect personal data only to the extent necessary for the purposes described in this Policy. The categories of personal data we may collect through the Website are set out below.

3.1 Contact and Reservation-Request Data

When you submit an enquiry form, reservation request, or any other communication through the Website, we collect information you provide directly, including:

• Full name
• Email address
• Telephone number (if provided)
• Date, time and party size for your reservation request
• Dietary or seating preferences or special occasion details (if provided)
• Any additional information you include in a free-text message field

3.2 Device and Technical Data

When you visit the Website, our servers and any analytics or functional technologies present on the Website may automatically collect technical information, including:

• Internet Protocol (IP) address
• Browser type and version
• Operating system and device type
• Referring URL and exit pages
• Pages viewed, links clicked and time spent on each page
• Date and time of your visit
• General geographic location derived from IP address (city or region level only)

3.3 Consent and Cookie Data

Where the Website presents a consent notice or cookie-preference tool, we record your consent choices, including the date and time consent was given or withdrawn and the version of the notice presented to you. This record is retained to demonstrate compliance with applicable obligations.

3.4 Special-Category Personal Data

We do not actively seek to collect special-category personal data through the Website. If you voluntarily include such information in a free-text field (for example, in a special-requests box), we will use it only to fulfil your specific request and will not process it for any other purpose.

3.5 Minimum Age

The Website is not directed at persons under the age of 18. The casino facility operated at our premises admits guests aged 18 and over only. If we become aware that we have inadvertently collected personal data from a person under 18 without appropriate parental or guardian consent, we will delete that data promptly. If you believe we may hold such data, please contact us at @hotmail.com.

4. Purposes and Legal Bases for Processing

We process personal data only where we have a lawful basis for doing so. The table below sets out each processing purpose, the categories of data involved and the legal basis relied upon under the Privacy Act 1988 (Cth) and the APPs.

5. Cookies and Similar Technologies

The Website may use cookies and similar tracking technologies to distinguish you from other visitors and to improve your experience. A cookie is a small text file placed on your device when you visit a website.

The types of cookies that may be used on the Website include:

• Strictly necessary cookies: These are essential for the Website to function and cannot be switched off. They do not store personally identifiable information.
• Performance and analytics cookies: These help us understand how visitors interact with the Website by collecting information anonymously or in aggregate form. We rely on your consent before placing these cookies where required.
• Functional cookies: These enable the Website to remember choices you make (such as language or region preferences) to provide a more personalised experience.

You may control or withdraw your consent for non-essential cookies at any time through the cookie-preference tool on the Website or by adjusting your browser settings. Disabling certain cookies may affect the functionality of parts of the Website.

6. Disclosure of Personal Data

We do not sell, rent or trade personal data. We may disclose personal data to the following categories of recipients, strictly for the purposes described in this Policy:

• Service providers and technology partners: Third parties who assist us in operating the Website, hosting data, processing reservation requests, providing analytics or delivering communications. These parties are engaged on terms that require them to protect personal data and to use it only for the purposes for which it is disclosed.
• Professional advisers: Lawyers, accountants, auditors and insurers where necessary for the provision of professional services.
• Regulatory and law-enforcement authorities: Government bodies, courts or law-enforcement agencies where disclosure is required or permitted by law, or where necessary to protect the rights, property or safety of , our guests or others.
• Business transferees: In connection with any merger, acquisition, restructure or sale of assets involving , personal data may be transferred to the relevant parties, subject to equivalent privacy protections.

7. International Transfers of Personal Data

is based in Australia and primarily stores and processes personal data within Australia. However, some of our service providers may process personal data in countries outside Australia. Where this occurs, we take steps that are reasonable in the circumstances to ensure that the overseas recipient does not handle the data in a way that contravenes the Australian Privacy Principles.

Such steps may include entering into contractual arrangements with overseas recipients that require them to apply privacy protections equivalent to those that apply in Australia, or confirming that the recipient is subject to a law or binding scheme that provides comparable protection.

If you would like further information about the countries in which personal data may be processed or the safeguards in place, please contact us at @hotmail.com.

8. Retention of Personal Data

We retain personal data only for as long as is necessary to fulfil the purposes for which it was collected, to comply with our legal obligations, to resolve disputes and to enforce our agreements. The specific retention period for each category of data depends on the nature of the data and the purpose for which it is held.

When personal data is no longer required, we take reasonable steps to destroy or de-identify it securely.

9. Security of Personal Data

takes reasonable steps to protect personal data from misuse, interference, loss, and from unauthorised access, modification or disclosure. Our security measures include, but are not limited to:

• Encryption of data transmitted over the Website using industry-standard protocols
• Access controls that restrict personal data to authorised personnel on a need-to-know basis
• Regular review of our information technology systems and practices
• Contractual obligations imposed on service providers who handle personal data on our behalf

While we employ these measures, no method of data transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security. If you have reason to believe that your personal data has been compromised, please notify us promptly at @hotmail.com.

In the event of a data breach that is likely to result in serious harm to affected individuals, we will notify the Office of the Australian Information Commissioner (OAIC) and affected individuals in accordance with the Notifiable Data Breaches scheme under Part IIIC of the Privacy Act 1988 (Cth).

10. Your Privacy Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the following rights in relation to your personal data:

10.1 Right of Access

You have the right to request access to the personal data we hold about you. We will provide you with a copy of that data, subject to any exceptions permitted by applicable law (for example, where providing access would have an unreasonable impact on the privacy of another individual).

10.2 Right to Correction

If you believe that personal data we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, you may request that we correct it. We will take reasonable steps to correct the data within a reasonable time.

10.3 Right to Withdraw Consent

Where we process your personal data on the basis of your consent (for example, for non-essential cookies or analytics), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

10.4 Right to Complain

You have the right to lodge a complaint about our privacy practices with the Office of the Australian Information Commissioner (OAIC). Details of how to contact the OAIC are set out in Section 12 below.

10.5 How to Exercise Your Rights

To exercise any of the rights described above, please submit a written request to us at @hotmail.com. We will acknowledge your request promptly and respond within a reasonable period, generally no later than 30 days. In some cases we may need to verify your identity before we can fulfil your request. We will not charge a fee for a reasonable access request, though we may charge a reasonable fee if your request is complex or requires substantial effort.

11. Third-Party Links

The Website may contain links to third-party websites or services that are not operated by . If you click on a third-party link, you will be directed to that third party's website. We have no control over and accept no responsibility for the content, privacy policies or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.

12. Complaints and Regulatory Contact

If you have a concern or complaint about how has handled your personal data, we encourage you to contact us in the first instance so that we have the opportunity to resolve it:

We will acknowledge your complaint within a reasonable period and endeavour to resolve it within 30 days. If you are not satisfied with our response, or if we fail to respond within a reasonable time, you may refer your complaint to the Office of the Australian Information Commissioner (OAIC):

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology or legal requirements. When we make material changes, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your personal data.

Your continued use of the Website after any changes to this Policy constitutes your acknowledgement of the revised Policy.

14. Contact Us

If you have any questions, concerns or requests in relation to this Privacy Policy or our handling of personal data, please contact us: